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tipping point

Taking shelter during a crisis won’t help your business

During times of crisis, tightening your belt will help you cut costs and take shed from the storm, but you won’t get any advantage against the competition. Key during these times is to embrace the moment and increase your market share and/or differentiate from the competition by providing an excellent service while others retreat to [...]

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UPS just dropped my next 3 books. All three from Malcolm Gladwell

Hi everyone! I arrived home from a day trip to Hershey Park, PA and found the three books I ordered from Amazon in the mail. The Tipping Point, Blink and Outliers. All from Malcolm Gladwell. I’m really exited :-D (I have been thinking of getting a Kindle, but the feeling I had today when I [...]

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