No wonder why Southwest Airlines is so well rated in customer service (link to airlinequality.com).
Some jobs are so regulated and uptight that anything resembling normal human behavior tends to get forbidden.
I was surprised to find that something so boring, dull and repetitive as a pre-flight safety briefing could be turned into an enjoyable experience, as demonstrated by the flight attendant below.
Sometimes you don’t need to put extra hours, suck up to your boss or be a swiss watch at your job to get recognized and praised.
Sometimes, being yourself, is more than enough.
Cheers to this guy:
Article by Fernando
The guy in charge of this blog - husband, Psychologist, former Manager, Blogger, Job Coach, Recruiter and Information Junkie. Yes, I am all that.
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{ 3 comments… read them below or add one }
Well, that was different. But i would have preferred those flight attendants that know how to look beautiful in a uniform :)
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Love that video. you know what when I was in high school I’ve been dreaming to become a Flight attendant because for me you can travel all over the world and that was definitely my dream. I agree with you that being with yourself is more than enough.
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January 20, 2012 at 2:51 pm
Thanks for sharing, Fernando. Work can be so mundane and people can get into mind-numbing routines, yet SouthWest shows why it’s a leader in the airline industry.